Shipping policy

1. Delivery Range

We provide global delivery services, covering more than 160 countries and regions

 

2. Delivery Time

Lead time: All orders will be processed within 5-7 business days.

International delivery: Estimated delivery time is 7-15 business days, depending on the destination.

 

3. Delivery Method and Cost

By FedEx/ UPS/ DHL/ TNT express, by air, by sea, by train

 

4. Tracking Your Order

After shipment, we will provide a tracking number, and you can use this number to track the package status on the official website of the logistics company.

 

5. Duties and Taxes

All international orders may incur import duties, VAT and other charges. The specific amount is determined by the customs of the recipient country and is borne by the recipient.

 

6. Lost or Damaged Packages

If your package is lost or damaged during transportation, please contact us as soon as possible and we will coordinate with the logistics company to handle compensation matters.

 

7. Special Circumstances

Please note that holidays and force majeure (such as natural disasters, epidemics, etc.) may delay delivery time. We will do our best to ensure that the order is processed as quickly as possible.

 

8. Contacting

If you have any logistics questions or concerns, please contact us via:

Email：gzniansheng@losun-international.com

Tel：+86 13570276905